This is just the beginning. With NPC’s robust Agent Bank program, you can offer new services to meet your business banking clients’ needs. Our local influence means we’re not just here to provide a service, we’re here to build relationships. Read on to learn more about what makes the NPC difference so special.
Begin Your Journey with NPC
Zero Unnecessary or Hidden Fees
Run of the mill processors will stick you with constant unnecessary fees. At NPC we understand how quickly these can add up. It is our mission to provide our merchants and partners with complete transparency, so you never have to question what you’re paying for.
Premium Customer Support
We believe relationships matter. This is why NPC provides award winning customer service for every one of our merchants and partners. We have a fully staffed office of specialists to handle all calls and assist with any issues that may arise. You will receive a live individual within three rings to begin receiving immediate assistance. We do not believe in an automated directory that often ends in a voicemail. Instead we promise to answer the phone and begin answering your questions! When you or your client needs to talk with someone, we will be available.
30 Years of Industry Knowledge
What started as a small business venture in Hawaii 30 years ago grew into a Northwest Ohio staple. Founded on the principles of integrity, partnership, and innovation, NPC has seen a lot over its days. Many things have changed in the industry, but one thing hasn’t: our mission to provide the best service possible to merchants of all shapes and sizes.
Bringing the business to Northwest Ohio allowed owners Mike and Brad Wilson to establish roots and grow from the ground up. Now, our management team offers an average tenure of over 14 years!
We began our Agent Bank program with Charter One Bank and their 600 plus branches in 2003. Since this first bank acquisition we have fine tuned our program to take many shapes, allowing us to determine each bank’s individual wants and needs. Our sales team will work continuously with you to grow, develop, and expand your merchant service capabilities.
Better Business Bureau Accredited
Nationally recognized and accredited by the BBB.
Torch Award for Ethics
Awarded in 2016 for our commitment to strong leadership and organizational ethics. In the 5 years since receiving this award we have continued to enhance the core of our company, and we are proud to uphold this recognition in all business exchanges.
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Our Agent Bank Partners
Farmers and Merchants State Bank
“Converting a merchant credit card processing portfolio is a huge task. Having met with National Payment Corporation of Waterville, Ohio, I felt that a conversion was ‘doable.’ The staff was enthusiastic, personal, and hard working. NPC/Waterville employees were very familiar with how a conversion should be carried out; and very well informed in relation to the many aspects of credit card processing.”
-Christine Mosier, Credit Card Department Supervisor
Trustar Bank
“By working with NPC we have partnered with a vendor that provides top-notch service, is highly professional, and delivered extremely competitive pricing.”
-Brian Hall, SVP, Online Services
Waterford Bank
“We did not sign with NPC soon enough! Looking back, we wish we would have signed with NPC from the inception of the bank and done all merchant services through them.”
-Waterford Treasury Management Team
WashingtonFirst Bank
“We selected NPC as our preferred merchant service provider for our banking customers several years ago. We have been extremely pleased with their levels of service, support and professionalism. They keep us abreast of any changes and provide training to ensure we are armed with knowledge to offer to our business customers.
We have more than doubled our Residual Earning since we signed with National Payment Corporation as our preferred merchant service provider. Working with NPC is a great pleasure and a tremendous success!”
-Denise Pope, SVP, Retail Banking